All UK order are shipped using Royal Mail Tracked 24 FREE of charge. International orders are shipped at an additional cost using our fully tracked shipping partner – costs will depend on the country you reside in. We have taken every care to make sure our International shipping rates are the most competitive.
We dispatch all orders placed before 3pm on the same business day. Orders placed on Weekends and bank holidays are shipped the following business day.
If there is an issue with your order or you would like to return it, please raise a return request by emailing us at [email protected] and our customer servers will get back to you with further instructions. Please expect a response within 48 hours (except for weekends & bank holidays whereby we will respond on the next business day).
All items and prints are hand wrapped in acid free paper and packed in secure / strong postal tubes. We have taken every care to make sure that items arrive with you promptly and in perfect condition. If an item or print arrives to you in an unsatisfactory condition, please report it to us at [email protected].
When you receive your print, we suggest that you keep it in its acid free paper and lie it on a flat surface with a heavy book on top for a day to remove any curl created by the postal tube. We then suggest that you have it framed as soon as possible to avoid any potential damage or accidents or store it flat in a safe place.